What Information We Hold and Why
When you create an account, we collect the details you submit — name, contact information, and the payment method you choose, whether that is bKash, Nagad, or Rocket. Each deposit or withdrawal through these local wallets generates a transaction record tied to your account. We also
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collect device identifiers, browser type, and session logs to keep your account secure and to detect unusual activity. If you contact our support team, that conversation is stored so we can follow up accurately. We do not sell your personal data to third parties. Data shared
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with payment processors like bKash, Nagad, and Rocket is limited to what those providers need to complete your transaction — nothing more. Where local law in Bangladesh or your eligible region requires us to retain records for a set period, we comply with that requirement. You
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can request a copy of the data we hold on you, ask us to correct inaccuracies, or raise a deletion request through the contact path in the Support section below. Availability of these rights may vary depending on applicable local regulations.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.